Somerset County Council – How to report problems on the highway

Somerset County Council have launched a new service allowing residents to report potholes and other issues on Somerset’s Highways.
‘Report it’ is now available at www.somerset.gov.uk/roads-parking-and-transport/problems-on-the-road/report-a-pothole-or-road-defect/ and allows users to report any issue across all 4,206 miles of Somerset’s Highways.

How does it work?

Residents can now go on the website to report issues they find on a highway such as a pothole, blocked drain or poor road surface. Simply log the issue on the map by location and then fill in the details of the problem using an online form. People can also leave an email address to receive updates on potholes they have reported.

When residents report a road defect it will be inspected within 3 working days, and programme repair work will be scheduled where required.